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Help & Support Center

How can we assist you today?

Find answers to common questions, platform guides, and ways to contact the Kaeosopha support team.

Frequently Asked Questions (8)

Yes! All projects on Kaeosopha are 100% free to download for learning, building, and production. Every submission is rigorously inspected by our moderation team to ensure clean, malware-free code.

  • •100% free for educational and production use.
  • •Independently verified and screened by moderators.

Check the included .env.example file to make sure all environment variables, tokens, and database keys are configured. Run npm install or yarn to install dependencies. If issues persist, join our Discord community for direct creator support.

  • •Copy .env.example to .env and configure all required tokens.
  • •Run npm install or yarn to install dependencies.
  • •Reach out directly in our Discord #support channel.

It depends on the open-source license declared by the project author (e.g. MIT, Apache 2.0, or GPL). Most MIT-licensed templates permit commercial usage and modifications. Please review the license badge on the project details page.

  • •MIT / Apache 2.0: Freely permitted for commercial use and modification.
  • •GPL / AGPL: Requires derivative work to remain open-source.
  • •Always inspect the License badge on the project card.

Visit the 'Forgot Password' page and enter your registered email. We will dispatch a secure reset link. If already logged in, you can update your password directly from Dashboard > Settings.

  • •Forgot Password page: Enter your email for an instant secure reset link.
  • •Logged-in users: Navigate to Dashboard ➔ Settings to update credentials.

Admins cannot unilaterally change user passwords. To assist in account recovery, a secure 6-digit OTP is sent exclusively to the user's registered email. The user must provide this OTP to authorize the reset.

  • •Zero-Trust Architecture: Admins cannot arbitrarily override passwords.
  • •The 6-digit OTP is dispatched strictly to the registered user's inbox.
  • •Valid for 10 minutes to prevent unauthorized hijacking.

Yes, Kaeosopha provides 1-click OAuth login via Discord, GitHub, and Google. It is fast, secure, and eliminates the need for separate passwords without ever accessing your third-party credentials.

  • •Instant 1-click authentication via standard OAuth 2.0.
  • •Zero storage of your external third-party passwords.

Sign up and navigate to Dashboard > Upload Project. Provide descriptive documentation, your repository link, and screenshots. Submissions must be free of malware and original or properly licensed.

  • •Provide a clean GitHub repository or ZIP with clear documentation.
  • •Attach at least 1 high-resolution preview screenshot.
  • •Verify that no secrets or malicious scripts are embedded.

Our moderation team typically reviews submitted code within 12 to 24 hours. Once approved, it appears instantly on the Explore feed, and you will receive notifications both in-app and via email.

  • •Standard turnaround time: 12 to 24 hours.
  • •Automatic confirmation dispatch via email and platform notification.

Still have questions?

Our moderation team and community are available 24/7. Feel free to contact us via Discord or email.